FCPA Compliance and Ethics Blog

April 24, 2014

Gifts, Travel and Entertainment under the FCPA – Part III

Travel and GiftsNow that we have reviewed all of the public record pronouncements from the Department of Justice (DOJ) and Securities and Exchange Commission (SEC), this post will try and suggest what you might need in your Foreign Corrupt Practices Act (FCPA) compliance policy and attendant procedures regarding gifts, travel and entertainment. Most generally, every company has three levels of written standards and controls around its compliance function. The first is its Code of Conduct, which every company should have to express its ethical principles. I assume your company has a Code of Conduct but if you are reading this blog post and you do not have a Code of Conduct, call me. The second is its standards and policies, which every company should use to build upon the foundation of the Code of Conduct and articulate Code-based policies, which should cover such issues as bribery, corruption and accounting practices. The third, and final component, is procedures, which every company should have to ensure that enabling procedures are implemented to confirm those policies are implemented, followed and enforced.

Rebecca Walker, writing in the Society for Corporate Compliance and Ethics Complete Compliance Manual [Second Edition], in an article entitled “Gifts and Entertainment Compliance”,said written policies around gifts, travel and entertainment typically contain the following elements:

  • An introduction explaining why gifts and entertainment are acceptable and why it is important to place limits on them;
  • A discussion of the types of gifts and entertainment that are acceptable (e.g., commonly accepted business courtesies);
  • A discussion of the types of gifts and entertainment that are unacceptable (e.g., cash);
  • Dollar limits and approval requirements;
  • More stringent rules applicable to employees in particular functions, as appropriate;
  • A mention or discussion of different rules applicable to government officials; and
  • References to other policies.

Mike Volkov, in a blog post entitled “Safe Harbors and Gifts, Meals, Travel, and Entertainment Expenses”, gave these general guidelines about gifts:

  1. Given openly and transparently;
  2. Properly recorded in the company’s books and records;
  3. Motivated to express esteem or gratitude (and not corrupt intent); and
  4. Permitted under local law.

About travel he had the following insights:

  1. Do not select the foreign officials to participate in the event, or use a systematic evaluation to identify appropriate officials to attend;
  2. Pay all costs directly to vendors and do not put “cash” in the pockets of any foreign officials attending an event (as an advance or for reimbursement);
  3. Ensure that stipends are reasonable estimates of expected costs and do not provide any additional compensation or money to foreign officials;
  4. Ensure that payments are transparent and accurately reflected in company books and records;
  5. Do not condition payments on any specific action by foreign official; and
  6. Obtain written confirmation payments do not violate local law.

Below are some of my thoughts about what should go into your gifts, travel and entertainment policy.

A.     Gifts

  • The gift should be provided as a token of esteem, courtesy or in return for hospitality.
  • The gift should be of nominal value but in no case greater than $500.
  • No gifts in cash.
  • The gift shall be permitted under both local law and the guidelines of the employer/governmental agency.
  • The gift should be a value which is customary for the country involved and appropriate for the occasion.
  • The gift should be for official use rather than personal use.
  • The gift should showcase the company’s products or contain the company logo.
  • The gift should be presented openly with complete transparency.
  • The expense for the gift should be correctly recorded on the company’s books and records.

B.     Entertainment

There are no Opinion Releases on the threshold that a Company can establish as a value for entertainment. I am comfortable that such a value can go up to $500 in an appropriate circumstance. However this must be tempered with clear guidelines incorporated into the business expenditure component of a FCPA compliance policy, which should include the following:

  • A reasonable balance must exist for bona fide business entertainment during an official business trip.
  • All business entertainment expenses must be reasonable.
  • The business entertainment expenses must be permitted under (1) local law and (2) customer guidelines.
  • The business entertainment expense must be commensurate with local custom and practice.
  • The business entertainment expense must avoid the appearance of impropriety.
  • The business entertainment expense must be supported by appropriate documentation and properly recorded on the company’s book and records.

C.     Travel

  • Any reimbursement for air fare will be for economy class. However, you may be able to make exceptions for senior government officials, extremely long haul flights, or where you are contractually mandated to pay for business class travel.
  • Do not select the particular officials who will travel. That decision will be made solely by the foreign government.
  • Only host the designated officials and not their spouses or family members.
  • Pay all costs directly to the service providers; in the event that an expense requires reimbursement, you may do so, up to a modest daily minimum (e.g., $35), upon presentation of a written receipt.
  • Any souvenirs you provide the visiting officials should reflect the business and/or logo and would be of nominal value, e.g., shirts or tote bags.
  • Apart from the expenses identified above, do not compensate the foreign government or the officials for their visit, do not fund, organize, or host any other entertainment, side trips, or leisure activities for the officials, or provide the officials with any stipend or spending money.
  • The training costs and expenses will be only those necessary and reasonable to educate the visiting officials about the operation of your company.

The incorporation of these concepts into a FCPA compliance policy is a good first step towards preventing potential FCPA violations from arising, but it must be emphasized that they are only a first step. They must be coupled with active training of all personnel, not only on the policy and procedures, but also on the corporate and individual consequences that may arise if the FCPA is violated regarding gifts, travel and entertainment. Lastly, it is imperative that all such gifts, travel and entertainment be properly recorded, as required by the books and records component of the FCPA.

I view one of the key reasons for the attendant procedure of implanting the company policy around gifts, travel and entertainment is to allow oversight by a second set of eyes. Process validation requires oversight of compliance with gifts and entertainment policies is important to ensuring consistency in policy enforcement. This helps to ensure that there is the perception of fairness in this area, particularly if there must be discipline administered. Nothing is worse for an organization if, say, a salesman from the US is disciplined via a warning letter for cheating on his expense account whereas salesmen in Brazil are fired for the same offense.

Mike Volkov, in another blog post entitled “Creating a Framework for Reviewing Gifts, Meals, Travel and Entertainment Expenses”, said that he believes “There are three basic requirements for making the review process more efficient.” They include:

  1. Prospective standards – Companies need to adopt and enforce a prospective policy which carves out standards for the review and approval of such expenditures. The policy has to be clear on the standards and the procedures to be followed.
  2. Documentation – Companies have to document the process, maintain records, and audit the process. Without documentation, the policy is doomed to fail, and provides no protection when government prosecutors conduct an investigation.
  3. Advice of Counsel – Outside counsel should be used to review and approve any close calls. The run-of-the-mill situations can be handled by the policy. In close cases, outside counsel should review the matter, provide a short memo analyzing and approving the expenditure. The memo should be added to the file and available to auditors and the government if needed.

The final point from Walker, Volkov and myself is that whatever policy and procedures you set up and utilize, they should be designed for your company. The FCPA Guidance speaks to a well-thought out and designed system for any compliance risk and gifts, travel and entertainment is no different. Further, you must not only train but monitor and audit on your gifts, travel and entertainment. As this is one of the top areas that employees generate monies from their employers it is one of the top areas for fraud and hence corruption. And finally, Document, Document and Document.

This publication contains general information only and is based on the experiences and research of the author. The author is not, by means of this publication, rendering business, legal advice, or other professional advice or services. This publication is not a substitute for such legal advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified legal advisor. The author, his affiliates, and related entities shall not be responsible for any loss sustained by any person or entity that relies on this publication. The Author gives his permission to link, post, distribute, or reference this article for any lawful purpose, provided attribution is made to the author. The author can be reached at tfox@tfoxlaw.com.

© Thomas R. Fox, 2014

April 23, 2014

Gifts, Travel and Entertainment Under the FCPA – Part II

Travel and GiftsEd. Note – I know yesterday I said this would be a two-part series but as usual I got carried away so it has become a three part series. Today I review the Opinion Releases and Enforcement Actions dealing with gifts, travel and entertainment.

A. Opinion Releases

  1. Gifts

In the early 1980s the Department of Justice (DOJ) issued three Opinion Releases related to gifts under the Foreign Corrupt Practices Act (FCPA). While these Opinion Releases are clearly dated, they do remain instructive. In Opinion Release 82-01, the DOJ approved the gift of cheese samples made to Mexican governmental officials, made by the Department of Agriculture of the State of Missouri to promote the state of Missouri’s agricultural products. However the value of the cheese to be presented was not included. In Opinion Release 81-02, the DOJ approved a gift from the Iowa Beef Packers, Inc. to officials of the Soviet Ministry of Foreign Trade of its packaged beef products. The total value of all the samples presented was estimated to be less than $2,000 and the Iowa Beef Packers, Inc. averred that the individual sample packages would not exceed $250 in value. In Opinion Release 81-01, Bechtel sought approval to use the SGV Group to solicit business on behalf of Bechtel and Bechtel had proposed to reimburse the SGV Group for gift expenses incurred in this business solicitation. The DOJ approved gifts to be given by SGV in the amount of $500.00.

  1. Travel and Lodging for Governmental Officials

 Prior to the FCPA Guidance, the DOJ issued three Opinion Releases which offered guidance to companies considering whether, and if so how, to incur travel and lodging expenses for government officials. These facts provided strong guidance for any company that seeks to bring such governmental officials to the US for a legitimate business purpose. In Opinion Release 07-01, the Company was desired to cover the domestic expenses for a trip to the US for a six-person delegation of the government of an Asian country for an educational and promotional tour of one of the requestor’s US operations sites. In the Release the representations made to the DOJ were as follows:

  • A legal opinion from an established US law firm, with offices in the foreign country, stating that the payment of expenses by the US Company for the travel of the foreign governmental representatives did not violate the laws of the country involved;
  • The US Company did not select the foreign governmental officials who would come to the US for the training program;
  • The delegates who came to the US did not have direct authority over the decisions relating to the US Company’s products or services;
  • The US Company would not pay the expenses of anyone other than the selected officials;
  • The officials would not receive any entertainment, other than room and board from the US Company;
  • All expenses incurred by the US Company would be accurately reflected in this Company’s books and records.

In Opinion Release 07-02 the Company desired to pay certain domestic expenses for a trip within the US by approximately six junior to mid-level officials of a foreign government for an educational program at the Requestor’s US headquarters prior to the delegates attendance at an annual six-week long internship program for foreign insurance regulators sponsored by the National Association of Insurance Commissioners (NAIC). In the Release the representations made to the DOJ were as follows:

  • The US Company would not pay the travel expenses or fees for participation in the NAIC program.
  • The US Company had no “non-routine” business in front of the foreign governmental agency.
  • The routine business it did have before the foreign governmental agency was guided by administrative rules with identified standards.
  • The US Company would not select the delegates for the training program.
  • The US Company would only host the delegates and not their families.
  • The US Company would pay all costs incurred directly to the US service providers and only a modest daily minimum to the foreign governmental officials based upon a properly presented receipt.
  • Any souvenirs presented would be of modest value, with the US Company’s logo.
  • There would be one four-hour sightseeing trip in the city where the US Company is located.
  • The total expenses of the trip are reasonable for such a trip and the training which would be provided at the home offices of the US Company.

Lastly, is Opinion Release 12-02, in which the Requestors, 19 non-profit adoption agencies located in the US, asked the DOJ about bringing certain foreign governmental officials involved in the foreign country’s adoption process to the US. All the foreign governmental officials were involved in the process of allowing children from their country go through the adoption process with the US non-profits involved. The trips to the US would be for two days of meetings. The purpose of the visit would be to demonstrate the Requestors’ work to the government officials so that the officials can see how adopted children from the foreign country had adjusted to life in the US and to help the Requestors learn how they can provide that information to the foreign country’s government with appropriate information during the adoption process. The Requestors would allow the government officials to meet with the Requestors’ employees and to inspect the Requestors’ offices and case files from previous adoptions. The foreign country’s government officials would also meet with families who had adopted children from their country and learn more about the Requestors’ work.

The Requestors stated that they would pay for the following:

  • Business class airfare on international portions of flights for ministers, members of the legislature, and the director of the Orphanage Agency; coach airfare for international portions of flights for all other government officials; and coach airfare for domestic portions of flights for all government officials;
  • Two or three nights hotel stay at a business-class hotel;
  • Meals during the officials’ stays; and
  • Transportation between agencies and local transportation.

What can one glean from these three Opinion Releases? Based upon them, it would seem that a US company could bring foreign officials into the US for legitimate business purposes. A key component is that the guidelines are clearly articulated in a compliance policy. Based upon these Releases the following should be incorporated into a compliance policy regarding travel and lodging:

  • Any reimbursement for air fare will be for economy class, unless it is a long haul international flight, high ranking foreign officials or those entitled to travel business class by contract.
  • Do not select the particular officials who will travel. That decision will be made solely by the foreign government.
  • Only host the designated officials and not their spouses or family members.
  • Pay all costs directly to the service providers; in the event that an expense requires reimbursement, you may do so, up to a modest daily minimum (e.g., $35), upon presentation of a written receipt.
  • Any souvenirs you provide the visiting officials should reflect the business and/or logo and would be of nominal value, e.g., shirts or tote bags.
  • Apart from the expenses identified above, do not compensate the foreign government or the officials for their visit, do not fund, organize, or host any other entertainment, side trips, or leisure activities for the officials, or provide the officials with any stipend or spending money.
  • The training costs and expenses will be only those necessary and reasonable to educate the visiting officials about the operation of your company.

Incorporation of these concepts into a compliance program is a good first step towards preventing any FCPA violations from arising, but it must be emphasized that they are only a first step. These guidelines must be coupled with active training of all personnel, not only on the compliance policy, but also on the corporate and individual consequences that may arise if the FCPA is violated regarding gifts and entertainment. Lastly, it is imperative that all such gifts and entertainment are properly recorded, as required by the books and records component of the FCPA.

B. Enforcement Actions

Mike Volkov refers to the FCPA Paparazzi when he talks about those FCPA practitioners who confuse FCPA information with FCPA scare tactics and manipulate legal reasoning and practical advice with “marketing” using fear as opposed to reliable and accurate information. In a recent blog post, entitled “The So-Called Re-Emergence of Gifts, Meals and Entertainment as a Compliance Problem” Volkov bemoaned recent FCPA Paparazzi client alerts which said that the DOJ was now gunning after companies for FCPA transgressions in this area.

But one point Volkov raised for consideration by the compliance practitioner was the overall management of these risks. He asked the following questions: “Who is responsible for approving expenditures? What controls are in place for ensuring that money is used for proper purposes? How are these expenditures monitored? Who watches the person responsible for controlling the money and what controls are in place to monitor their behavior?” All good questions, and all questions that the compliance function should be able to answer going forward.

While there were three of enforcement actions in 2013 and one in 2014 where gifts, travel and entertainment were discussed. In only one of the four such enforcement actions were gifts, travel and entertainment discussed, where over a period of 15 months these actions were the primary cause of the violation. That matter was the Diebold enforcement action. In all others, HP, Weatherford and Stryker, the gifts, travel and entertainment matters were all ancillary to the primary illegal conduct at issue. This is consistent with DOJ enforcement of the FCPA so Volkov rights notes, the FCPA Paparazzi are howling at the moon once again.

Travel and Entertainment Enforcement Expense Box Score

Company Trip Locations Trip Costs & Perks Company Facilities Present
Lucent Technologies DisneyWorld, Hawaii, Las Vegas, Grand Canyon, Niagara Falls, Universal Studios, NYC $10 million in trips for 1000 Chinese governmental officials, including $34,000 for five days of sightseeing None of the travel destinations
Ingersoll-Rand Trip to Florence after trip to company facility in Vignate, Italy $1000 ‘pocket money’ per attendee Facilities in Vignate but not in Florence
Metcaf & Eddy First trip – Boston, Washington, D.C., Chicago and Orlando. Second trip – Paris, Boston and San Diego. First Class Travel and trip expenses for Egyptian governmental official and his family. Cash payments prior to trips of 150% of estimated daily expenses. Wakefield Mass., not in Washington DC, Chicago, Paris or DisneyWorld
Titan Corporation Reference in company books and records of $20,000 for promotional travel expenses. Not clear if ever funded (Remember a promise to pay equals making a payment under the FCPA)
UTStarcom Hawaii, Las Vegas and NYC Up to $7 million on gifts and all expense paid trips to US No company offices present in any of the travel destinations
Diebold Europe, with stays in:

  • Paris,
  • Amsterdam,
  • Florence,
  • Rome

In the US with visits to:

  • Disneyland,
  • Grand Canyon,
  • Napa Valley,
  • Las Vegas
$1.6MM to employees of Chinese state-owned banks; $175K to employees of Indonesian state-owned banks No company offices present in any of the travel destinations
Weatherford
  • Trip to Germany for the World Cup
  • Honeymoon for Sonatrach official’s daughter
  • Trip to Saudi Arabia for religious holiday
Payment of $24,000 in cash advance for Algerian government officials visiting Houston No legitimate business purpose for any of the business travel
Stryker NYC and Aruba $7000 for Polish gov official and wife No company offices present in any of the travel destinations
HP Las Vegas $35,000 in travel expenses paid for Polish gov official No company offices present in any of the travel destinations

Tomorrow we will tie it all together for you.

This publication contains general information only and is based on the experiences and research of the author. The author is not, by means of this publication, rendering business, legal advice, or other professional advice or services. This publication is not a substitute for such legal advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified legal advisor. The author, his affiliates, and related entities shall not be responsible for any loss sustained by any person or entity that relies on this publication. The Author gives his permission to link, post, distribute, or reference this article for any lawful purpose, provided attribution is made to the author. The author can be reached at tfox@tfoxlaw.com.

© Thomas R. Fox, 2014

April 22, 2014

Gifts, Travel and Entertainment under the FCPA – Part I

Travel and GiftsEd. Note-Today’s blog post will begin a two-part review of gifts, travel and entertainment under the FCPA.

One of the first thing that many companies will try to put in place is a gifts, entertainment and travel policy when looking at an overall compliance program. I find the reality to be that not only is this one of the more easier things to implement because one of the most consistent things taught at any organization, of one person or more, is to record the even and keep receipts. The base reason is not corporate or even Foreign Corrupt Practices Act (FCPA) record keeping. It is IRS Regulations. Even lawyers know you have to keep receipts. This means getting employees to document, document and document, who they may have taken to dinner or entertained, the amount, the business purpose and if they were a foreign government official, their title, this does not seem like too much of a stretch to ask.

The part that does seem different, or new, to employees is the limit. By this I mean the amount of money which can be spent on a dinner, gift or entertainment without prior approval from the compliance function. For any expenditure above those predefined limits an employee must seek pre-approval from the compliance function prior to exceeding or incurring the expense.

An on-going debate is whether to take a hard and fast line over which all employees must come to the compliance function for pre-approval regarding any gifts and entertainment. Many sales people like this approach because they want to know precisely what the line is that they can go up to. Companies may take a more values-based approach, which looks at the overall value an employee may spend over a one year or other time period but the monitoring is at the backend of the transactions.

A rules based approach is one which generally sets a dollar threshold for gifts and entertainment in two general categories; they are gifts and entertainment for foreign governmental officials and gifts and entertainment for non-foreign governmental officials. Below the threshold, employees can provide gifts and entertainment without the need for pre-approval, above the threshold; employees have to seek pre-approval from the compliance function. Limits are typically lower for foreign governmental officials than non-governmental officials. The gift or entertainment request from the employee requires a reasonably detailed business purpose and the monetary request involved should not appear to be unreasonable.

The second approach is a more values based approach. It allowed the regions to set their own top end values to gifts and entertainment, based upon the nuances and risks of the geographic area. The responsibility of the compliance department in such a values based approach would be two-fold. The first would be to engage in more training for employees on gifts and entertainment issues. The second would be greater monitoring of employee gifts and entertainment.

Values based monitoring is more extensive than for rules based monitoring. If an employee goes above the overall company limit, the matter must be investigated through an independent review of the amount spent; who it was spent on and the business purpose. This must then be written up and the independent investigator must make a determination of whether a compliance issue violation has occurred. While this post-event work seems costly and disruptive to the business, company representatives say this works for them.

One of the interesting tangents in the area of gifts and entertainment is the issue of proportionality. Proportionality in the context of gifts and entertainment in anti-corruption compliance programs generally relates to the appropriate types of gifts or entertainment to be provided to a high-level company official. One rule of thumb is if the entertainment provided was typical for a company executive and that executive could routinely pay for it, this was indicia that it was reasonable if provided from one senior level executive to another. But you must remember about how such information will be viewed in the context of a FCPA investigation, as to what is reasonable or even ‘modest’ is usually very different than the view of a sales person.

A. The Statute

Under the FCPA, the following affirmative defense regarding the payment of expenses exists:

[it] shall be an affirmative defense [that] the payment, gift, offer or promise of anything of value that was made, was a reasonable and bona fide expenditure, such as travel and lodging expenses, incurred by or on behalf of a foreign official, party, party official, or candidate and was directly related to…the promotion, demonstration, or explanation of products or services; or…the execution or performance of a contract with a foreign government or agency thereof. 15 U.S.C. § 78dd-1(c)(2)(A)-(B).

There is no de minimis provision. The presentation of a gift or business entertainment expense can constitute a violation of the FCPA if this is coupled with the corrupt intent to obtain or retain business.

B. FCPA Guidance

There was a good discussion of gifts and entertainment in the FCPA Guidance. In it the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) made clear that “A small gift or token of esteem or gratitude is often an appropriate way for business people to display respect for each other. Some hallmarks of appropriate gift-giving are when the gift is given openly and transparently, properly recorded in the giver’s books and records, provided only to reflect esteem or gratitude, and permitted under local law…”

Just as reasonably priced gifts are appropriate to give out, the FCPA Guidance specifies that “… Items of nominal value, such as cab fare, reasonable meals and entertainment expenses, or company promotional items, are unlikely to improperly influence an official, and, as a result, are not, without more, items that have resulted in enforcement action by DOJ or SEC.” However, as the costs and value begin to rise, so does the potential FCPA risk. The FCPA Guidance states, “The larger or more extravagant the gift, however, the more likely it was given with an improper purpose. DOJ and SEC enforcement cases thus have involved single instances of large, extravagant gift-giving (such as sports cars, fur coats, and other luxury items) as well as widespread gifts of smaller items as part of a pattern of bribes. For example, in one case brought by DOJ and SEC, a defendant gave a government official a country club membership fee and a generator, as well as household maintenance expenses, payment of cell phone bills, an automobile worth $20,000, and limousine services. The same official also received $250,000 through a third-party agent.”

The FCPA Guidance does specify some types of examples of improper travel and entertainment as follows:

  • $12,000 birthday trip for a government decision maker from Mexico that included visits to wineries and dinners;
  • $10,000 spent on dinners, drinks, and entertainment for a government official;
  • A trip to Italy for eight Iraqi government officials that consisted primarily of sightseeing and included $1,000 in “pocket money” for each official;
  • A trip to Paris for a government official and his wife that consisted primarily of touring activities via a chauffeur-driven vehicle.

The FCPA Guidance points out something that is rather obvious. If a company has a culture of compliance in the area of gifts, travel and entertainment that allows violations of the FCPA, it probably is lax in other areas. We recently saw this played out in the Hewlett-Packard (HP) FCPA enforcement actions where lax internal controls allowed HP-Poland to pay over $600,000 in cash to a Polish government official; pay for his travel to Las Vegas at full HP expense and also purchase him gifts valued at over $30,000. The gifts, travel and entertainment on their own could have been stand-alone FCPA violations but they were certainly symptomatic of an entire culture at HP-Poland, which allowed such conduct to occur.

Tomorrow we will review some enforcement actions and Opinion Releases.

This publication contains general information only and is based on the experiences and research of the author. The author is not, by means of this publication, rendering business, legal advice, or other professional advice or services. This publication is not a substitute for such legal advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified legal advisor. The author, his affiliates, and related entities shall not be responsible for any loss sustained by any person or entity that relies on this publication. The Author gives his permission to link, post, distribute, or reference this article for any lawful purpose, provided attribution is made to the author. The author can be reached at tfox@tfoxlaw.com.

© Thomas R. Fox, 2014

April 17, 2014

Post Traumatic Settlement Disorder

John HansonEd. Note-the following piece orignially appeared in the newsletter ‘The Informant’ of Artifice Forensic Financial Services LLC. and was also adapted  from two articles published by John Hanson through Corporate Compliance Insights during August 2011. It is published here with the permission of the author John Hanson. 

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The rigor and stress of an extensive corporate internal investigation is over. You’ve helped your client determine the scope of wrong-doing, take actions against wrong-doers, calculate the damages/amount of the fraud, fix and/or install internal controls, institute and/or strengthen its corporate compliance & ethics program, and negotiate a reasonable settlement with the relevant government agencies. You have helped your client survive what may well be one of the most traumatic events that it will ever face and it is now anxious to return its focus to its business.

But this is not the time to let up. That settlement agreement had requirements. In most instances, those requirements will focus on the organization’s compliance & ethics program, ethical tone and internal controls. This is not a time for relaxation, lest the organization fall into disorder and out of compliance with its settlement agreement. This is the time for vigilance.

Similar to a victim of a heart attack, who is moved from a hospital’s coronary intensive care unit to a general care unit after being stabilized, an organization could be seen as moving from an organizational intensive care unit to general care after the signing of a settlement agreement. Like the heart attack victim, the organization may be in a different place, but is not out of the hospital yet. Without the high level of attention, discipline and care necessary for a complete recovery, the organization can easily relapse back into disorder and return to organizational intensive care – or worse.

In Artifice’s role as an Independent Corporate Monitor (“Monitor”) and advisor to many other Monitors, Artifice has observed first-hand and heard about the post-traumatic settlement disorder that has occurred within numerous organizations. Because the role of a Monitor is so unique and close to an organization’s post-settlement activities, it provides unique insights into what can cause this disorder and how it can be avoided. From such a perspective, there are two key things that counsel may suggest that an organization should do to maintain order and better guarantee its timely and effective compliance with the terms of its settlement agreement: (1) assign and empower a project leader/manager and; (2) spiritual compliance.

The government likely relied on Chapter 8 of the United States Sentencing Guidelines (USSGs), which pertains to the sentencing of organizations, both for purposes of determining corporate liability and the remedial compliance measures required in the settlement agreement. In the spirit of §8B2.1(b)(1 &2) of the USSGs, the organization should designate an individual to monitor and oversee the organization’s compliance with the terms of the settlement agreement and report back to the highest levels of management of the organization regarding it. That person should be empowered to track and assure not only that the organization complies with its settlement agreement obligations, but also obtain and apply whatever resources are necessary to do so and hold people accountable for their roles in those efforts.

This should be done regardless of whether an outside Monitor is imposed as part of the settlement agreement. As part of a Monitor’s efforts to verify an organization’s compliance with the terms of a settlement agreement, a Monitor will track, test and report on an organization’s actions, but cannot participate in those efforts. A Monitor may and should provide guidance to an organization about its efforts, but it would compromise the Monitor’s independence if, for example, the Monitor drafted policies, conducted trainings or otherwise participated in designing or implementing the remedial measures that the Monitor would then be responsible for verifying the effectiveness of to the government. Compliance or non-compliance with its settlement agreement obligations rests solely upon the organization’s shoulders.

While the Compliance Officer may seem a good fit for such a project leader/manager role, because many of the remedial measures required by the settlement agreement may fall under the Compliance Officer’s responsibilities, someone more independent of those responsibilities might be considered. This is not at all to say that the Compliance Officer should never fill such a role, only that consideration should be given to whether or not the independence of the Compliance Officer in verifying to the organization’s management the timeliness and effectiveness of their own actions pursuant to the settlement agreement might be compromised, either in fact or by perception.

The presence of an outside Monitor has a significant impact in this regard and in many instances where a Monitor is imposed, the Compliance Officer is a perfectly appropriate, even preferable choice for this role. Without an imposed Monitor, as is seen in quality Compliance Programs where Internal Audit plays a role in verifying and reporting back to management on a Compliance Officer’s achievements against their yearly Compliance Plans, Internal Audit may provide the organization’s management with a more independent assessment of the organization’s timely and effective compliance with their settlement agreement obligations.

Depending on such factors as resources, level of independence sought, expertise, the requirement of an outside Monitor, etc., an organization may also consider bringing in an outside professional to track, assure and report to management on the organization’s compliance with its settlement agreement. This person may act in a capacity very similar to that of an imposed Monitor, but the organization would exercise a much greater degree of control over their scope and fees and the extent to which they could leverage the organization’s internal resources. Moreover, the organization could empower such a person to design remedial measures, affect change and take actions on behalf of the organization that an imposed Monitor cannot do because of their strict independence requirements.

This is among the greatest causes of disorder among many organizations in their post-settlement actions, who by fracturing this responsibility jeopardize their ability to timely, effectively and fully comply with their settlement agreement obligations, as well as management’s ability to exercise oversight of it. One person, appropriately empowered, enabled and accountable, brings order to the situation and minimizes these risks. In performing this role, such a person should design a workplan that identifies everything that the organization is required to do (and elects to do) and be responsible for assuring that everything is completed timely and effectively, as well as documented and appropriately reported.

Pass or Fail Another significant and common contributor to post traumatic settlement disorder is a tendency by some organizations to focus on meeting the “letter” of its settlement agreement obligations and not the “spirit.” Compliance with the terms of a settlement agreement should not be viewed as a “check the box” exercise.

The government takes a dim view of organizations that have compliance programs that “live on a shelf” and may penalize more harshly such organizations than those who have no compliance program at all. Similarly, if the efforts of an organization to comply with their settlement agreement obligations exist on paper and not in practice, the organization assumes a grave risk.

One of the primary goals of the government in requiring certain post-settlement actions by an organization is the institution of an effective Compliance and Ethics Program and internal controls aimed at reducing the risk of recurrence of the same or similar misconduct as that which led to the settlement agreement. Accordingly, how quickly the organization meets its obligations and, more importantly, the effectiveness of its efforts in doing so, are of tremendous importance.

Determining the effectiveness of an organization’s remedial measures requires much more effort than mere compliance with the letter of a settlement agreement’s obligations. Take, for example, compliance training. While a settlement agreement may require quarterly compliance training, such training is meaningless if the employees who receive the training cannot understand or apply it within the context of their roles. Accordingly, aside from assuring that the training is appropriately designed and affected to maximize such an understanding, an organization may utilize tests, surveys and/or post-training interviews to assess the training’s effectiveness. To the extent it is found not to be effective, it should be immediately remediated.

Another common post-settlement goal of the government is the strengthening or institution of a high ethical tone within an organization, commonly referred to as “tone at the top.” To successfully meet the spirit of an organization’s compliance with its settlement agreement obligations, the upper management of an organization must set the tone and take the lead. The degree to which management demands that the organization’s post-settlement efforts go beyond the letter of compliance has a great impact, in the same manner as their tone, actions and personal accountability does in affecting an ethical tone throughout an organization.

“Tone at the top” is not a compliance buzzword or catch phrase, it is real and plays a very significant role in affecting employee behavior and compliance throughout an organization. How upper management acts and holds themselves accountable sets the ethical tone and standard for how all employees are expected to conduct themselves and their accountability in doing so. While the settlement agreements used by government agencies may vary in how directly they address an organization’s ethical tone, it is generally among their chief concerns.

In living up to the spirit of a settlement agreement, an organization’s management, starting at the very highest levels, must take an active role in setting and living a tone that exemplifies ethical behavior and accountability. In the post-settlement world, this may well begin with the tone they set as it regards complying with their settlement agreement obligations. If, for example, a settlement agreement requires that all employees certify their having read and understood an organization’s compliance policies, upper management should be among the first to do so.

Another strong indicator of spiritual compliance and a positive tone is when organizations look for ways to go above and beyond the letter of their obligations as per the settlement agreement. While settlement agreements have become standardized to some extent, and in such a manner as to address compliance and ethics program issues relatively adequately, the government officials who are involved in drafting them are generally not experts in compliance and ethics programs and may, in fact, have little or no compliance knowledge and/or experience. Because of this, the obligations required in settlement agreements that pertain to corporate compliance and ethics programs may sometimes be minimal, vague and not necessarily comport with that necessary to achieve the government’s ultimate goals.

As an organization endeavors to meet its settlement agreement obligations, it should keep in mind the goals and spirit of its settlement agreement and seek ways to assure that such overarching goals are met or exceeded. One example of this occurred with an organization that Artifice served as the Monitor of, which instituted a process around business opportunities that went beyond that required in its settlement agreement and proved successful in preventing the same misconduct that gave rise to its problems. This reflected very favorably upon how seriously the organization and its management viewed compliance and the ethical tone within the organization.

There are other things that occur within organizations that contribute to post traumatic settlement disorder, but the two discussed above are two of the largest contributors to problems and/or failure that we have seen through the unique lens of an Independent Corporate Monitor.

Getting out of organizational intensive care doesn’t equate to discharge. Organizations must be vigilant, disciplined, rigorous, and take with grave seriousness its settlement agreement obligations. A focus on the spirit of the settlement agreement, together with order and accountability in assuring that all settlement obligations are met timely and effectively, significantly mitigates the risk of post traumatic settlement disorder and ultimately helps an organization become stronger and better servants of its customers, employees, shareholders/owners and the public-at-large.

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John Hanson is the founder and Executive Director of Artifice. A CPA (LA), Certified Fraud Examiner, and Certified Compliance & Ethics Professional, John has more than 23 years of fraud investigations, forensic accounting, corporate compliance & ethics, and audit experience. Though well regarded for his investigative and litigation support skills and experience, John is a thought leader in the field of Independent Corporate Monitors, having had substantial involvement in five (5) Federal Monitorships, three (3) as the named Monitor. A former Special Agent of the FBI, John spent nearly 10 years refining his white collar crime investigative skills investigating a variety of complex criminal fraud schemes and financial crimes. Prior to forming Artifice in 2010, John was a leader in the fraud investigations and forensic accounting practice of a large publicly traded international financial consulting firm. John can be reached jhanson@artificeforensic.com. s the founder and Executive Director of Artifice. A CPA (LA), Certified Fraud Examiner, and Certified Compliance & Ethics Professional, John has more than 23 years of fraud investigations, forensic accounting, corporate compliance & ethics, and audit experience. Though well regarded for his investigative and litigation support skills and experience, John is a thought leader in the field of Independent Corporate Monitors, h© John Hanson

ving had substantial involvement in five (5) Federal Monitorships, three (3) as the named Monitor. A former Special Agent of the FBI, John spent nearly 10 years refining his white collar crime investigative skills investigating a variety of complex criminal fraud schemes and financial crimes. Prior to forming Artifice in 2010, John was a leader in the fraud investigations and forensic accounting practice of a large publicly traded international financial consulting firm. Hanson is the founder and Executive Director of Artifice.  A CPA (LA), Certified Fraud Examiner, and Certified Compliance & Ethics Professional, John has more than 23 years of fraud investigations, forensic accounting, corporate compliance & ethics, and audit experience.  Though well regarded for his investigative and litigation support skills and experience, John is a thought leader in the field of Independent Corporate Monitors, having had substantial involvement in five (5) Federal Monitorships, three (3) as the named Monitor.  A former Special Agent of the FBI, John spent nearly 10 years refining his white collar crime investigative skills investigating a variety of complex criminal fraud schemes and financial crimes.  Prior to forming Artifice in 2010, John was a leader in the fraud investigations and forensic accounting practice of a large publicly traded international financial consulting firm. 

April 15, 2014

Implementing Compliance Incentives In Your Company

IncentiveSeveral readers have asked why I have not written anything about the Houston Astros this year. The answer is two-fold. The first is that I really do not care. However, the more I thought about it, the real reason is that they are not relevant. Just how not relevant are the bumbling hometown (former) loveables? Last week they achieved the noteworthy accomplishment of obtaining a Nielson rating of 0.00 for a second consecutive season. I am not aware of any other major league team, which has been on television for a game where no one was recorded as watching for the entire game, for two straight seasons. Pretty amazing when you think about it.

However, one thing that is relevant in the context of any best practices anti-bribery compliance program is incentives. The Department Of Justice (DOJ) and Securities Exchange Commission (SEC) could not have been clearer in the FCPA Guidance about their views on the need for incentives to help drive behavior that is ethical and in compliance with the Foreign Corrupt Practices Act (FCPA) when they stated “DOJ and SEC recognize that positive incentives can also drive compliant behavior.” In the Guidance, the SEC cited to the following:

[M]ake integrity, ethics and compliance part of the promotion, compensation and evaluation processes as well. For at the end of the day, the most effective way to communicate that “doing the right thing” is a priority, is to reward it. Conversely, if employees are led to believe that, when it comes to compensation and career advancement, all that counts is short-term profitability, and that cutting ethical corners is an acceptable way of getting there, they’ll perform to that measure. To cite an example from a different walk of life: a college football coach can be told that the graduation rates of his players are what matters, but he’ll know differently if the sole focus of his contract extension talks or the decision to fire him is his winloss record.

A recent article in the Spring 2014 issue of the MIT Sloan Management Review, entitled “Combing Purpose with Profits”, by authors Julian Birkinshaw, Nicolai J. Foss and Siegwart Lindenberg, presents some interesting steps on how a company might work towards achieving the goals articulated by the DOJ and SEC. The key thesis of the authors is if you want to motivate employees you have to have purpose. In their article they presented case studies from three entities: the Tata Group, Handelsbanken and HCL Technologies. From these three cases studies they came up with six core principles, which I will adapt for the compliance function in an anti-corruption compliance program.

  1. Compliance incentives don’t have to be elaborate or novel. The first point is that there are only a limited number of compliance incentives that a company can meaningfully target. Evidence suggests the successful companies are the ones that were able to translate pedestrian-sounding compliance incentive goals into consistent and committed action.
  2. Compliance incentives need supporting systems if they are to stick. People take cues from those around them, but people are fickle and easily confused, and gain and hedonic goals can quickly drive out compliance incentives. This means that you will need to construct a compliance function that provides a support system to help them operationalize their pro-incentives at different levels, and thereby make them stick. The specific systems which support incentives can be created specifically to your company but the key point is that they are delivered consistently because it signals that management is sincere.
  3. Support systems are needed to reinforce compliance incentives. One important form of a supporting system for compliance incentives “Is to incorporate tangible manifestations of the company’s pro-social goals into the day-to-day work of employees.” Make the rewards visible. As stated in the FCPA Guidance, “Beyond financial incentives, some companies have highlighted compliance within their organizations by recognizing compliance professionals and internal audit staff. Others have made working in the company’s compliance organization a way to advance an employee’s career.”
  4. Compliance incentives need a “counterweight” to endure. Goal-framing theory shows how easy it is for compliance incentives to be driven out by gain or hedonic goals, so even with the types of supporting systems it is quite common to see executives bowing to short-term financial pressures. Thus, a key factor in creating enduring compliance incentives is a “counterweight,” by which we mean any institutional mechanism that exists to enforce a continued focus on a nonfinancial goal. This means that in any financial downturn compliance incentives are not the first thing that gets thrown out the window and if my oft-cited hypothetical foreign Regional Manager misses his number for two quarters, he does not get fired. So the key is that the counterweight has real influence; it must hold the leader to account.
  5. Compliance incentive alignment works in an oblique, not linear, way. The authors believe that “In most companies, there is an implicit belief that all activities should be aligned in a linear and logical way, from a clear end point back to the starting point. The language used — from cascading goals to key performance indicators — is designed to reinforce this notion of alignment. But goal-framing theory suggests that the most successful companies are balancing multiple objectives (pro-social goals, gain goals, hedonic goals) that are not entirely compatible with one another, which makes a simple linear approach very hard to sustain.” What does this mean in practical terms for your compliance program? If you want your employees to align around compliance incentives, your company will have to “eschew narrow, linear thinking, and instead provide more scope for them to choose their own oblique pathway.” This means emphasizing compliance as part of your company’s DNA on a consistent basis — “the intention being that by encouraging individuals to do “good,” their collective effort leads, seemingly as a side-effect, to better financial results. The logic of “[compliance first], profitability second” needs to find its way deeply into the collective psyche of the company.”
  1. Compliance incentive initiatives can be implemented at all levels. Who at your company is responsible for pursuing compliance incentives? If you head up a division or business unit, it is clearly your job to define what your pro-social goals are and to put in place the supporting structures and systems described here. But what if you are lower in the corporate hierarchy? It is tempting to think this is “someone else’s problem,” but actually there is no reason why you cannot follow your own version of the same process. We have seen quite a few mid-level managers make a real difference, and often quite quickly, using the principles outlined here.

The author’s have set out several steps that you can implement into your compliance program to enhance incentives to facilitate anti-corruption. There have been many who have criticized the FCPA Guidance. While I am certainly not one of them, I do not think there can be any argument that it does not present the DOJ and SEC views on a minimum best practices compliance program. So if the DOJ and SEC think incentives in your compliance program are important, I suggest to you, they are important. The article, which is the basis of this blog post, provides an excellent start for the exploration of some ways to inculcate anti-bribery and anti-corruption incentives into not only your compliance regime but also, more importantly, the DNA of your company.

This publication contains general information only and is based on the experiences and research of the author. The author is not, by means of this publication, rendering business, legal advice, or other professional advice or services. This publication is not a substitute for such legal advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified legal advisor. The author, his affiliates, and related entities shall not be responsible for any loss sustained by any person or entity that relies on this publication. The Author gives his permission to link, post, distribute, or reference this article for any lawful purpose, provided attribution is made to the author. The author can be reached at tfox@tfoxlaw.com.

© Thomas R. Fox, 2014

April 14, 2014

The HP FCPA Settlement

FCPA SettlementLast week the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) jointly announced the conclusion of a Foreign Corrupt Practices Act (FCPA) enforcement action against Hewlett-Packard Company (HP). In the settlement, HP agreed to pay $108MM in fines, penalties and disgorgements for criminal and civil acts. To say that it was one of the more perplexing FCPA settlements would seem to be an understatement. While some will read the settlement documents and see conduct which did not merit such a high total amount of fines and penalties, I am not from that camp.

The tale of this sordid affair of bribery and corruption occurred over 3 continents with multiple countries involved, evidencing an entire breakdown in company internal controls and a complete lack of a culture of compliance. Yet the settlement documents make great pains to emphasize that few employees were actually involved in the nefarious conduct. How bad was the conduct? Think right up there with BizJet because we had bags of cash delivered to a Polish government official. (But unlike BizJet, the Board of Directors did not approve the bribery scheme and it was not taken across the border.) For the Russian deal, it was shopped through several countries with multiple levels of company review, which did not seem to work or care much about anything except getting the deal done. For Mexico, they just seemed to get a free pass where the contract description for the agent who paid the bribe was “influencer fee”.

Finally, as most readers might remember, HP did not self-report this misconduct to the DOJ or SEC. Apparently, the story of HP’s bribery by its German subsidiary to gain a contract in Russia was broken by the Wall Street Journal (WSJ) article in April 15, 2010. The next day, the DOJ and SEC announced they were investigating the allegations of bribery. However, HP was made aware of the allegations by its German subsidiary in December 2009, when German authorities raided HP’s offices in Munich and arrested one HP Germany executive and two former employees. Yet HP never self-reported. Not exactly the poster child for self-disclosure for any company going forward.

Of course HP’s public response at the time indicated its attitude, when a HP spokesperson was quoted in the WSJ article as saying “This is an investigation of alleged conduct that occurred almost seven years ago, largely by employees no longer with HP. We are cooperating fully with the German and Russian authorities and will continue to conduct our own internal investigation.”

More befuddlement comes from the reported facts around HP Germany. As noted by the WSJ report, one, then current, HP executive was arrested and two former employees were arrested in connection with the investigation by German authorities. There is no mention of them in any of the settlement documents. The WSJ article also reported that investigation-related documents submitted to a German court showed that German prosecutors were “looking into whether H-P executives funneled the suspected bribes through a network of shell companies and accounts in places including Britain, Austria, Switzerland, the British Virgin Islands, Belize, New Zealand, the Baltic nations of Latvia and Lithuania, and the states of Delaware and Wyoming”. While some of these countries were mentioned in the settlement documents there was no mentions of DOJ or SEC investigations into Wyoming, Belize, the British Virgin Islands or New Zealand.

What are we to make of the criminal fines levied against the Russian and Polish subsidiaries of HP? The Polish subsidiary pled guilty to a two count Criminal Information consisting of (1) violating the FCPA’s internal control provisions; (2) violating the FCPA’s books and records provisions. The US Sentencing Guidelines suggested a fine range of $19MM to $38MM, the final fine was $15,450,244.

For the Russia deal, the Russian subsidiary pled guilty to a four count Criminal Information consisting of (1) conspiracy to violate the books and records provisions of the FCPA; (2) violating the FCPA’s anti-bribery provisions; (3) violating the FCPA’s internal control provisions; (4) violating the FCPA’s books and records provisions. The US Sentencing Guidelines suggested a fine range of $87MM to $174MM, yet the final fine was $58,772,250.

Finally, in Mexico HP’s subsidiary, according the to the SEC Press Release, “paid a consultant to help the company win a public IT contract worth approximately $6 million. At least $125,000 was funneled to a government official at the state-owned petroleum company with whom the consultant had connections. Although the consultant was not an approved deal partner and had not been subjected to the due diligence required under company policy, HP Mexico sales managers used a pass-through entity to pay inflated commissions to the consultant.” This was internally referred to by HP as an “influencer fee.” Pretty clear evidence of what it was to be used for, wouldn’t you say? Yet the DOJ did not to criminally prosecute the company’s Mexican subsidiary and entered into a Non-Prosecution Agreement (NPA), HP agreed to pay forfeiture in the amount of $2,527,750.

How did HP accomplish all of this? In a Press Release HP Executive Vice President and General Counsel John Schultz said, “The misconduct described in the settlement was limited to a small number of people who are no longer employed by the company. HP fully cooperated with both the Department of Justice and the Securities and Exchange Commission in the investigation of these matters and will continue to provide customers around the world with top quality products and services without interruption.”

As reported by the FCPA Professor, in his blog post entitled “HP And Related Entities Resolve $108 Million FCPA Enforcement Action”, the HP Russian subsidiary Plea Agreement gave the following factors for the reduction in the fine from the Sentencing Guideline range:

“(a) monetary assessments that HP has agreed to pay to the SEC and is expected to pay to law enforcement authorities in Germany relating to the same conduct at issue …; (b) HP Russia’s and HP’s cooperation has been, on the whole, extraordinary, including conducting an extensive internal investigation, voluntarily making U.S. and foreign employees available for interviews, and collecting, analyzing, and organizing voluminous evidence and information for the Department; (c) HP Russia and HP have engaged in extensive remediation, including by taking appropriate disciplinary action against culpable employees of HP and enhancing their internal accounting, reporting, and compliance functions; (d) HP has committed to continue enhancing its compliance program and internal accounting controls … (e) the misconduct identified … was largely undertaken by employees associated with HP Russia, which employed a small fraction of HP global workforce during the relevant period; (f) neither HP nor HP Russia has previously been subject of any criminal enforcement action by the Department or law enforcement authority in Russia or elsewhere; (g) HP Russia and HP have agreed to continue to cooperate with the Department and other U.S. and foreign law enforcement authorities, if requested by the Department …”

In the same blog post, the Professor reported the following reasons were stated for reduction in the final fine by HP’s Polish subsidiary’s:

“(a) HP Poland’s cooperation with the Department’s investigation; (b) HP Poland’s ultimate parent corporation, HP, has committed to maintain and continue enhancing its compliance program and internal accounting controls …; and (c) HP Poland and HP have agreed to continue with the Department and other U.S. and foreign law enforcement authorities in any ongoing investigation …”

We have witnessed companies, which have engaged in ‘extraordinary cooperation’ with the DOJ during the pendency of their FCPA investigations. BizJet is certainly one that comes to mind. Further, there are clear examples of companies, which extensively remediated during the pendancies of their FCPA investigations, from which they clearly benefited. Two prime examples are Parker Drilling, which not only received a financial penalty below the suggested range but also was not required to have a corporate monitor, while they had C-Suite involvement in its bribery scheme. Weatherford seeming came back from the brink during mid-investigation when they hired Billy Jacobson and turned around not only their attitude towards cooperation with the DOJ but also their efforts toward remediation.

Both of these companies are headquartered in Houston and both have been quite active on the conference circuit talking about their compliance programs so most compliance practitioners are aware that these companies are on the forefront of best practices. Perhaps HP is on some circuit doing that, somewhere. If so, kudos to them. If their remediation work led to a best practices compliance program for the company and their extraordinary cooperation led to the astonishing reduction in penalties to their entities, I certainly tip my cap to them. If their lawyers were great negotiators and made great presentations to the DOJ and SEC, all of which led to or contributed to the final results, a tip of the cap to them as well.

So what is the lesson to be learned for the compliance practitioner? Other than befuddlement, I am not sure. Congratulating HP and its counsel is not a lesson it is an action. If HP now has a best practices compliance program, I hope they will provide the compliance community with the lessons that they learned and incorporated into their compliance program, which allowed them to obtain the fines below the minimum suggested range. If they have incorporated some enhanced compliance components into their program I hope they will share those enhancements too.

This publication contains general information only and is based on the experiences and research of the author. The author is not, by means of this publication, rendering business, legal advice, or other professional advice or services. This publication is not a substitute for such legal advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified legal advisor. The author, his affiliates, and related entities shall not be responsible for any loss sustained by any person or entity that relies on this publication. The Author gives his permission to link, post, distribute, or reference this article for any lawful purpose, provided attribution is made to the author. The author can be reached at tfox@tfoxlaw.com.

© Thomas R. Fox, 2014

April 10, 2014

Asking Questions To Build Your Compliance Program

IMG_3289On this day in 1932 President Franklin D. Roosevelt (FDR) enacted the Civilian Conservation Corps (CCC) declaring a “government worthy of its name must make a fitting response” to the suffering of the unemployed. He waxed poetic when lobbying for its passage, declaring “the forests are the lungs of our land [which] purify our air and give fresh strength to our people.” Of FDR’s many New Deal policies, the CCC is considered by many to be one of the most enduring and successful. It provided the model for future state and federal conservation programs. From 1933 to 1942, the CCC employed over 3 million men.

The CCC, also known as “Roosevelt’s Tree Army,” was open to unemployed, unmarried US male citizens between the ages of 18 and 25. All recruits had to be healthy and were expected to perform hard physical labor. Enlistment in the program was for a minimum of 6 months; many re-enlisted after their first term. Participants were paid $30 a month and often given supplemental basic and vocational education while they served. Under the guidance of the Departments of the Interior and Agriculture, CCC employees fought forest fires, planted trees, cleared and maintained access roads, re-seeded grazing lands and implemented soil-erosion controls. The CCC was a solution that was right for the place and time but its effects have lasted up through this day. There are still CCC built national parks and other facilities in use. We still drive over bridges built by the CCC.

I thought about the CCC, how it was such an effective organization for its time and how the results of its efforts have lasted over 80 years, in some cases, when I read an article in the April issue of Inc. magazine, entitled “35 Great Questions”, where Paul Graham, Jim Collins and other business leaders looked at some of questions that thought business leaders should be asking of themselves and of their teams. While the focus was not on compliance and ethics, many of the questions clearly could be viewed through such a prism. The key is that by asking good questions, as listed below, it “opens people to new ideas and possibilities.”

  1. How can we become the company that would put us out of business?
  2. Are we relevant? Will we be relevant five years from now? Ten?
  3. If energy were free, what would we do differently?
  4. What is it like to work for me?
  5. If we weren’t already in this business, would we enter it today? And if not, what are we going to do about it?
  6. What trophy do we want on our mantle?
  7. Do we have bad profits?
  8. What counts that we are not counting?
  9. In the past few months, what is the smallest change we have made that has had the biggest positive result? What was it about that small change that produced the large return?
  10. Are we paying enough attention to the partners our company depends on to succeed?
  11. What prevents me from making the changes I know will make me a more effective leader?
  12. What are the implications of this decision 10 minutes, 10 months, and 10 years from now?
  13. Do I make eye contact 100 percent of the time?
  14. What is the smallest subset of the problem we can usefully solve?
  15. Are we changing as fast as the world around us?
  16. If no one would ever find out about my accomplishments, how would I lead differently?
  17. Which customers can’t participate in our market because they lack the skills, wealth, or convenient access to existing solutions?
  18. Who uses our products in ways we never expected?
  19. How likely is it that a customer would recommend our company to a friend or colleague?
  20. Is this an issue for analysis or intuition?
  21. Who, on the executive team or the board, has spoken to a customer recently?
  22. Did my employees make progress today?
  23. What one word do we want to own in the minds of our customers, employees and partners?
  24. What should we stop doing?
  25. What are the gaps in my knowledge and experience?
  26. What am I trying to prove to myself, and how might it be hijacking my life and business success?
  27. If we got kicked out and the board brought in a new CEO, what would he do?
  28. If I had to leave my organization for a year and the only communication I could have with employees was a single paragraph, what would I write?
  29. What have we, as a company, historically been when we’ve been at our best?
  30. What do we stand for – and what are we against?
  31. Is there any reason to believe the opposite of my current belief?
  32. Do we underestimate the customer’s journey?
  33. Among our stronger employees, how many see themselves at the company in three years? How many would leave for a 10 percent raise from another company?
  34. What did we miss in the interview for the worst hire we ever made?
  35. Do we have the right people on the bus?

As a Chief Compliance Officer (CCO) many of these questions could be adapted to the compliance function or directly asked of you, your leadership and your team. One of the thing that bedevils many CCOs is time to think, plan and consider what Warren Berger, the author of “A More Beautiful Question”, says is the “inquiry’s ability to trigger divergent thinking, in which the mind seeks multiple, sometimes non-obvious paths to a solution.”

I often say that a key role for a CCO is listening but equally important is asking questions. Inc.’s list of thought-provoking questions can give you some excellent ideas about areas to explore with your compliance team, your senior management and the employees in your company. So start asking questions and start listening.

This publication contains general information only and is based on the experiences and research of the author. The author is not, by means of this publication, rendering business, legal advice, or other professional advice or services. This publication is not a substitute for such legal advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified legal advisor. The author, his affiliates, and related entities shall not be responsible for any loss sustained by any person or entity that relies on this publication. The Author gives his permission to link, post, distribute, or reference this article for any lawful purpose, provided attribution is made to the author. The author can be reached at tfox@tfoxlaw.com.

© Thomas R. Fox, 2014

 

 

 

April 8, 2014

Mickey Rooney and The 90 Cent Solution

Mickey Rooney as PuckWe begin today with a word on the death of Mickey Rooney. Rooney’s career, spanning nearly 90 years was certainly was from a different era. He was short of stature and long in his number of marriages but as Bob Lefsetz noted in his blog post tribute to Rooney, “But they stood in front of us twenty feet tall. At the drive-in. Even when the pictures truly got small on the tiny old screens of yore they emerged triumphant, because they were so good-looking, so charismatic. And if you were big enough, a bright enough star, your legacy lived on, even if your present day circumstances bore no resemblance to fame.” But here’s why there is always a place in my heart for Mickey Rooney. When I was very young I lived with my grandparents and one night I watched the 1935 movie version of Shakespeare’s A Mid Summer Night’s Dream on television with my grandmother. Rooney’s so over the top performance of Puck began for me a life long love affair with the Bard. So here’s to the grandmother that started me off on a lifelong love affair of Shakespeare’s works and here’s to the Mickster—you did it your way.

I have often considered the role of senior management is to set a proper ‘Tone-At-The-Top” to do business ethically and in compliance with anti-corruption laws like the Foreign Corrupt Practices Act (FCPA) or the UK Bribery Act. Incentives to do business ethically and in compliance are also recognized as an important part of any best practices compliance program. The flip side of incentives is disincentives, such as discipline or financial penalties for affirmatively engaging in misconduct. But how far should such disincentives go and how strong should they be? Should there be penalties for not only affirmatively engaging in misconduct but also failing to monitor risk-taking that allows misconduct to occur? If the latter becomes prevalent, how close do we come to criminalizing conduct, which is arguably negligent and not simply intentional?

I have thought about several of these questions and many others over the past few days when reading about the ongoing struggles of General Motors (GM) over its Cobalt recall issues and Citigroup in regards to its Mexican banking operations. In an article by Gretchen Morgenson in the New York Times (NYT), entitled “The Wallet as Ethics Enforcer”, where she asked “Who decided—and who agreed—that 90 cents was too much to pay for each switch that would have fixed the problem that apparently led to 13 deaths? How much did that decision add to the bottom line and add to executives’ compensation over the years? What will the company have to pay in possible regulatory penalties and legal settlements?” One of her own answers to these questions reads, “While the shareholders of G.M. will shoulder the cost of the fines, the settlements and loss of trust arising from the mess, the executives responsible for monitoring internal risks like these are unlikely to be held accountable by returning past pay.”

Citigroup, which had previously indicated that it had been the victim of a huge fraud perpetrated by one of its customers in Mexico, Oceanografía. However, now Citigroup now faces both federal criminal and civil investigations over the affair. As reported in a Wall Street Journal (WSJ) article, entitled “Crime Inquiry Said to Open On Citigroup”, Ben Protess and Michael Corkery reported that both the Department of Justice (DOJ) and the Securities and Exchange Commission (SEC) have opened investigations “focusing in part on whether holes in the bank’s internal controls contributed to the fraud in Mexico. The question for the investigators is whether Citigroup—as other banks have been accused of doing in the context of money laundering—ignored warning signs.” For a bank to be criminally liable, “prosecutors would typically need to show that the bank willfully ignored warning signs of the fraud.” However, to show a civil violation, the threshold is lower and there may only need to be a showing that the bank lacked the proper internal controls or internal oversight.

In her article, Morgenson spoke with Scott M. Stringer, the New York City Comptroller, who is a strong advocate of corporate requirements which “make sure that insiders who engage in questionable conduct are required to pay the piper” in the form of clawback provisions. Stringer has worked with companies to expand clawback provisions beyond those mandated by Sarbanes-Oxley (SOX), which required “boards to recover some incentive pay from a chief executive and chief financial officer if a company did not comply with financial reporting requirements.” Now, clawbacks have expanded to require executives to return compensation “even if they did not commit the misconduct themselves; they run afoul of the rules by failing to monitor conduct or risk-taking by subordinates.” Stringer believes that such clawback provisions not only “speak to the issue of financial accountability but also to setting a tone at the top.”

Morgenson ends her article by noting that unless GM makes public its internal investigation, “we may never know how many G.M. executives knew about the Cobalt problems and looked the other way.” In the meantime though, this debacle shows the importance of policies that hold high-level employees accountable for conduct that, even if not illegal, can do serious damage to their companies. Directors creating such policies would be sending a clear signal that they take their duties to the company’s owners seriously.”

At this point, we do not know high up the decision went in GM not to install the 90 cent solution. But I would argue it really does not matter. Somewhere in the company, some engineer figured out a solution and indeed one was implemented without changing the part number. I am sure the GM Board would have been sufficiently shocked, just shocked, to find out that such decisions as monetary over safety were going on inside the company. What does all of the information released so far tell us about the culture inside GM when these decisions were made? While I am certainly willing to give current GM Chief Mary Barra the benefit of the doubt about her intentions for the company going forward, particularly after a grueling couple of days before Congress, what do you think the financial incentives were in the company when the 90 cent solution was rejected?

It initially appeared that Citigroup was the victim of a massive fraud perpetrated by one of its customers. However, even initially it was reported that Citigroup let its Mexican operation, Banamex run its own show with very little oversight from the corporate office in New York. Now Citigroup is not only under a civil investigation for lack of proper internal controls but also a criminal investigation for willful ignorance of Banamex’s operations. Does any of this sound far-fetched or perhaps familiar? Think about Frederick Bourke and ‘conscious indifference’. Even the judge in Burke’s criminal trial mused that she did not know if he was a perpetrator or a victim. Perhaps Citigroup is both, but if he was both it certainly did not help Bourke. While I am certainly sure that the Citigroup Board of Directors would also say that it would also simply be shocked, just shocked, to find that there were even insufficient internal controls over Banamex, let alone willful ignorance of criminal actions of its Mexico subsidiary, it does pose the question as to what is the culture at the bank?

As important as clawbacks are, until the message of compliance gets down from the top of an organization, into the middle and then to the bottom, a culture of compliance will not exist. I have worked in an industry where safety is goal number one. But in the same industry I have heard the apocryphal tale of the foreign Regional Manager who is alleged to have said, “If I violate the Code of Conduct, I may or may not get caught. If I violate the Code of Conduct and get caught, I may or may not be punished. If I miss my numbers for two quarters, I will be fired.” Clawbacks for Board members would not have influenced this apocryphal foreign Regional Manager, any more than they would have worked on the psyche of the GM engineers who proposed and then later dropped the 90 cent solution. It was clear to them what their bosses thought was important for them to keep their jobs. As long as management has that message, doing business ethically and in compliance will always take a second seat.

This publication contains general information only and is based on the experiences and research of the author. The author is not, by means of this publication, rendering business, legal advice, or other professional advice or services. This publication is not a substitute for such legal advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified legal advisor. The author, his affiliates, and related entities shall not be responsible for any loss sustained by any person or entity that relies on this publication. The Author gives his permission to link, post, distribute, or reference this article for any lawful purpose, provided attribution is made to the author. The author can be reached at tfox@tfoxlaw.com.

© Thomas R. Fox, 2014

 

April 7, 2014

The Battle of Shiloh, Corruption in Ukraine and Things to Come

Things to ComeOn this day 126 years ago the two-day battle of Shiloh ended. On the second day, the Union troops under General Grant largely recovered the ground that the Confederate troops had taken on the first day. Grant was severely criticized for allegedly being taken by surprise by the Confederate attack but he managed to survive the firestorm. The Confederates lost their most senior commander, General Albert Sydney Johnson, on the first day of the fighting.

With the successful Union counter-attack on the second day the battle is generally viewed as a tactical victory for the North. However, for me the thing that is most significant about this battle is that it was the first horrific slaughter of the Civil War. There were over 23,000 casualties on both sides. Unfortunately it presaged more to come. I will never forget Shelby Foote’s comments in Ken Burn’s documentary The Civil War. Shiloh was not an aberration but there were 25 more Shiloh’s to come. It truly was a sign of things to come.

The recent events in Ukraine have had a variety of interpretations, results and predictions. But one thing is clear, the government of Ukraine allowed systemic corruption to occur. One can look to the Archer-Daniels-Midland Corp. (ADM) Foreign Corrupt Practices Act (FPCA) enforcement action to see the effects in play. In that matter, ADM paid bribes to obtain tax rebates to which it was legally entitled. Unfortunately for ADM it developed opaque schemes to fund bribery payments and then hid them on its books and records. Not good for FPCA compliance.

Or consider the case of Ikea. In an article in Bloomberg, entitled “Dashed Ikea Dreams Show Decades Lost to Bribery in Ukraine”, Agnes Lovasz wrote that Ikea has tried for over a decade to open a store in the country but has been unable to do so because it refuses to pay bribes to do so. She wrote that according to Transparency International’s (TI’s) Corruptions Perceptions Index (CPI), “Stuck between the European Union and its former imperial master Russia, Ukraine has emerged as the most corrupt country on the continent.” She quoted Erik Nielsen, chief global economist at UniCredit SpA in London, for the following, “Even before this latest crisis, Ukraine was a mess beyond description”. How about this recommendation from Lennart Dahlgren, a retired Ikea executive who led the company’s entry into Russia, who said in an interview with Russkiy Reporter magazine in 2010, that compared with Ukraine, Russia, the most corrupt major economy, “is whiter than snow”. Faint praise indeed.

While a US, UK, EU or other western government response is certainly appropriate, I thought about a business led response to such a situation when I read a recent article in the April issue of the Harvard Business Review (HBR), entitled “The Collaboration Imperative”, by authors Ram Nidumolu, Jib Ellison, John Whalen and Erin Billman. In this article they discussed business collaborations in the context of sustainability. I found their concepts should be considered by companies or industry groups when trying to develop strategies to fight corruption. As Jason Poblete continually reminds us, the marketplace is one important place to look for solutions to problems and this article certainly provides some starting points for such an analysis.

The authors posit that collaboration models should be divided into two categories: (1) coordinated processes and (2) coordinated outcomes. Adapting these to anti-corruption/anti-bribery programs, this means that under the ‘coordinated processes’ prong businesses should identify and share industry-wide operational processes that prevent and detect bribery and corruption. Under the ‘coordinated outcomes’ prong, the authors work translates into developing industry benchmarks and standardized systems for measuring anti-corruption/anti-bribery performance across the value chain.

The authors had some specific steps in their article which I thought also provided insightful for implementing their ideas in the anti-corruption/anti-bribery context. First you should being this journey “with a small, committed group.” The reason to do so is “to prevent the logjams that can occur when many stakeholders with conflicting goals try to work together, start by convening a small “founding circle” of participants. The members must have a common motivation and have mutual trust at the outset. This group develops the project vision and selectively invites subsequent tiers of participants into the project as it develops.” Next you should try to “link self-interest to shared interest.” This is because to help facilitate success, “collaboration initiatives must ensure that each participant recognize at the outset the compelling business value that it stands to gain when shared interests are met.” The participants need to then try to monetize the system value by “linking self-interest and shared interest is to quantify how the collaboration reduces costs or generates revenue for each participant.” It helps to build a direct path to some early successes because it is important “to generate momentum and commitment, the action plan must also emphasize quick wins. Business thrives on visible and immediate results, and sustainability collaborations are no exception. Even if these wins are small initially, the cost savings or incremental revenues provide proof to other executives inside participants’ organizations that the investment is worthwhile.”

As many in such a collaborative group will have conflicting priorities, the authors believe it is important to have “independent project-management specialists with demonstrated competence in trust building among diverse stakeholders. Additionally, the project management function must be seen by all participants as neutral and committed to the success of the project, rather than to any individual stakeholder.” Interestingly, the authors note that there should be built in competition which should be “structured to support shared goals.” Finally, and perhaps most obviously, any such group must have a culture of trust. Fortunately, in the anti-corruption/anti-bribery world there are very few trade secrets but beyond this, the “building and maintaining trust is an ongoing practice foundational to every other practice during the collaboration project.”

Perhaps the people or the leadership of Ukraine may at some point realize that the perceived endemic nature of corruption in their economic system, helped lead in part to its current problems. Maybe the citizens in Crimea thought the Russian government less corrupt. While I do not pretend to know the answers to these questions, the collaboration model that the authors have detailed for sustainability initiatives is certainly one that US companies might wish to consider on some type of industry wide basis.

This publication contains general information only and is based on the experiences and research of the author. The author is not, by means of this publication, rendering business, legal advice, or other professional advice or services. This publication is not a substitute for such legal advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified legal advisor. The author, his affiliates, and related entities shall not be responsible for any loss sustained by any person or entity that relies on this publication. The Author gives his permission to link, post, distribute, or reference this article for any lawful purpose, provided attribution is made to the author. The author can be reached at tfox@tfoxlaw.com.

© Thomas R. Fox, 2014

April 3, 2014

Life Cycle Management of Third Parties – Step 4 – The Contract

Five stepsThis post continues to outline what I believe are the five steps in the life cycle of third party management. Today I will look at Step 4, the contract. However, before we get to the contracting stage a word about what to do with Steps 1-3. You cannot simply obtain the information detailed in these first three steps; you must evaluate the information and show that you have used it in your process. If it is incomplete, it must be completed. If there are Red Flags, which have appeared, these Red Flags must be cleared or you must demonstrate how you will manage the risks identified. In others words you must Document, Document and Document that you have read, synthesized and evaluated the information garnered in Steps 1-3. As the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) continually remind us, a compliance program must be a living, evolving system and not simply a ‘Check-the-Box’ exercise.

After you have completed Steps 1-3 and then evaluated and documented your evaluation, you are ready to move onto to Step 4 – the contract. Obviously any commercial relationship should be governed by the terms and conditions of a written contract. Clearly your commercial terms should be set out in the contract. In the area of commercial terms the FCPA Guidance intones “Additional considerations include payment terms and how those payment terms compare to typical terms in that industry and country, as well as the timing of the third party’s introduction to the business.” This means that you need to understand what the rate of commission is and whether it is reasonable for the services delivered. If the rate is too high, this could be indicia of corruption as high commission rates can create a pool of money to be used to pay bribes. If your company uses a distributor model in its sales side, then it needs to review the discount rates it provides to its distributors to ascertain that the discount rate it warranted.

In addition to the above analysis from the compliance perspective, you should incorporate compliance terms and conditions into your contracts with third parties. I would suggest that you begin with some type of compliance terms and conditions template, which can be used as a starting point for your negotiations. The advantages of such a template are several; they include: (1) the contract language is tested against real events; (2) the contract language assists the company in managing its compliance risks; (3) the contract language fits into a series of related contracts; (4) the contract language is straight-forward to administer and (5) the contract language helps to manage the expectations of both contracting parties regarding anti-bribery and anti-corruption.

What are the compliance terms and conditions that you should include in your commercial contracts with third parties? In the Panalpina Deferred Prosecution Agreement (DPA), Attachment C, Section 12 is found the following language, “Where necessary and appropriate, Panalpina will include standard provisions in agreements, contracts, and renewals thereof with all agents and business partners that are reasonably calculated to prevent violations of the anticorruption laws, which may, depending upon the circumstances, include: (a) anticorruption representations and undertakings relating to compliance with the anticorruption laws; (b) rights to conduct audits of the books and records of the agent or business partner to ensure compliance with the foregoing; and (c) rights to terminate an agent or business partner as a result of any breach of anti-corruption laws, and regulations or representations and undertakings related to such matters.” In the Johnson & Johnson (J&J) DPA, the same language as used in the Panalpina DPA is found in Attachment C, entitled “Corporate Compliance Program”. However, in Attachment D, entitled “Enhanced Compliance Obligations”, the following language is found: “Contracts with such third parties are to include appropriate FCPA compliance terms and conditions including; (i) representatives and undertakings of the third party to compliance; (ii) right to audit; and (iii) right to terminate.”

Mary Jones, in an article in this blog entitled “Panalpina’s World Wide Web”, suggested the following language be present in your compliance terms and conditions:

  • payment mechanisms that comply with this Manual, the FCPA [Foreign Corrupt Practices Act], the UKBA [UK Bribery Act] and other applicable anti-corruption and/or anti-bribery laws during the term of such contract;
  • the counterparty’s obligation to maintain accurate books and records in compliance with the Company’s Policy and Compliance Manual;
  • the counterparty’s obligation to certify on an annual basis that: (i) counterparty has not made, offered, or promised any payment or gift of money or anything of value, directly or indirectly, to any Government Official (or any other person or entity if UK Bribery Act applies) for the purpose of obtaining or retaining business or getting any improper business advantage; and (ii) counterparty has not engaged in any conduct or behavior prohibited by the Code of Conduct, Anti-Corruption Policy and Compliance Manual and other applicable anti-corruption and/or anti-bribery law;
  • the Company’s right to audit the counterparty’s books and records, including, without limitation, any documentation relating to the counterparty’s interaction with any governmental entity (or any entity if UK Bribery Act applies) on behalf of the Company, and the counterparty’s obligation to cooperate fully with any such audit; and
  • remedies (including termination rights) for the failure of the counterparty to comply with the terms of the contract, the Code of Conduct, the Anti-Corruption Policy and Compliance Manual and other applicable anti-corruption and/or anti-bribery law during the term of such contract.

Based on the foregoing experts and the research I have engaged in, I believe that compliance terms and conditions should be stated directly in the document, whether such document is a simple agency or consulting agreement or a joint venture (JV) with several formation documents. The compliance terms and conditions should include representations that in all undertakings the third party will make no payments of money, or anything of value, nor will such be offered, promised or paid, directly or indirectly, to any foreign officials, political parties, party officials, candidates for public or political party office, to influence the acts of such officials, political parties, party officials, or candidates in their official capacity, to induce them to use their influence with a government to obtain or retain business or gain an improper advantage in connection with any business venture or contract in which the company is a participant.

In addition to the above affirmative statements regarding conduct, a commercial contract with a third party should have the following compliance terms and conditions in it.

  • Indemnification: Full indemnification for any FCPA violation, including all costs for the underlying investigation.
  • Cooperation: Require full cooperation with any ethics and compliance investigation, specifically including the review of foreign business partner emails and bank accounts relating to your Company’s use of the foreign business partner.
  • Material Breach of Contract: Any FCPA violation is made a material breach of contract, with no notice and opportunity to cure. Further, such a finding will be the grounds for immediate cessation of all payments.
  • No Sub-Vendors (without approval): The foreign business partner must agree that it will not hire an agent, subcontractor or consultant without the Company’s prior written consent (to be based on adequate due diligence).
  • Audit Rights: An additional key element of a contract between a US Company and a foreign business partner should include the retention of audit rights. These audit rights must exceed the simple audit rights associated with the financial relationship between the parties and must allow a full review of all FCPA related compliance procedures such as those for meeting with foreign governmental officials and compliance related training.
  • Acknowledgment: The foreign business partner should specifically acknowledge the applicability of the FCPA to the business relationship as well as any country or regional anti-corruption or anti-bribery laws, which apply to either the foreign business partner or business relationship.
  • On-going Training: Require that the top management of the foreign business partner and all persons performing services on your behalf shall receive FCPA compliance training.
  • Annual Certification: Require an annual certification stating that the foreign business partner has not engaged in any conduct that violates the FCPA or any applicable laws, nor is it aware of any such conduct.
  • Re-qualification: Require the foreign business partner re-qualify as a business partner at a regular interval of no greater than every three years.

Many will exclaim, “What an order, I can’t go through with it.” By this they mean that they do not believe that they will be able to get the third party to agree to such compliance terms and conditions. I have found that while it may not be easy, it is relatively simply to get a third party to agree to these, or similar, terms and conditions. One approach to take is that they are not negotiable. When faced with such a position on non-commercial terms many third parties will not fight such a position. There is some flexibility but the DOJ will require the minimum terms and conditions that it has suggested in the various Attachment Cs to the DPAs I have discussed. But the best position I have found is that if a third party agrees with these terms and conditions, they can then use that as a market differentiator from other third parties who have not gone through the life cycle management of a third party as this series has discussed.

This publication contains general information only and is based on the experiences and research of the author. The author is not, by means of this publication, rendering business, legal advice, or other professional advice or services. This publication is not a substitute for such legal advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified legal advisor. The author, his affiliates, and related entities shall not be responsible for any loss sustained by any person or entity that relies on this publication. The Author gives his permission to link, post, distribute, or reference this article for any lawful purpose, provided attribution is made to the author. The author can be reached at tfox@tfoxlaw.com.

© Thomas R. Fox, 2014

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